FAQs

FAQs for Fortuna Hotel Hanoi

Fortuna Hotel Hanoi is situated at 6B Lang Ha Street, Ba Dinh District, Hanoi, Vietnam.

Our newly refurbished rooms offer a tranquil sanctuary, harmonizing modern aesthetics with allergen-free environments. High-speed WiFi, flat-screen TVs, and optional luxurious jacuzzis are just a few of the amenities that await you. Premium rooms also offer exclusive Capital Lounge access.

Our hotel is approximately 30 km from the airport. The travel time typically takes between 45 minutes and an hour, depending on the traffic.

Yes, we’re located close to several key attractions. The Ho Chi Minh Mausoleum, the One Pillar Pagoda, the Temple of Literature, and the historic Old Quarter are all within a 10-20 minute drive.

Yes, our expert concierge team is always on hand to help guests explore the city, from recommending restaurants and providing directions to landmarks, to booking city tours.

Yes, a day trip to Halong Bay is certainly possible and a popular choice among our guests. Our concierge team can assist you with booking and planning your trip.

Yes, our hotel is a preferred choice among golf enthusiasts, thanks to the several world-class golf courses located just a short 30-minute drive away.

Yes, the GRAB app is available in Hanoi. This app provides ride booking, food delivery, and mobile payment services, making your stay more convenient.

Vietnamese culture values respect and politeness. A gentle nod or a slight bow are common greetings. Additionally, removing your shoes when entering homes or certain religious sites is considered polite.

Yes, we provide currency exchange services for our guests. There is also an ATM next to the hotel for your convenience.

Our vicinity hosts a number of local eateries, a vibrant market, and a serene park with a lake. Our concierge can provide more detailed recommendations.

We offer high-speed Wi-Fi up to 20mbps throughout the hotel, including all guest rooms and public areas.

Fortuna Hotel Hanoi has several on-site dining venues. Tiffin All-Day Dining offers a range of Southeast Asian, Vietnamese, and Western dishes. Emperor serves authentic Japanese cuisine, while May Man provides a variety of delicious Chinese dishes.

Guests can check in at Fortuna Hotel Hanoi from 2:00 PM and check-out is until 12:00 PM.

We offer both Bed & Breakfast and Room Only rates. The Bed & Breakfast rate includes breakfast, while the Room Only rate does not. Please select Room Only or Bed & Breakfast when booking to suit your needs.

Our breakfast time starts from 6.00 am to 10.00 am.

Yes, we offer an airport shuttle service for an additional fee. Please provide your flight details at least 24 hours in advance to avail of this service.

Yes, we can accommodate special dietary needs. Please inform us of your requirements when making your reservation.

Yes, we offer complimentary on-site parking for all hotel guests

When you book direct, you can communicate your room preferences directly to our hotel staff before arrival. We will make every effort to honor requests for specific rooms, locations, bed types, and special needs ahead of other reservations. See more information at our Special Offers section.

Yes, we offer a range of event spaces, all equipped with the latest audiovisual technology, suitable for all types of business meetings, conferences, and events.

Unfortunately, pets are not allowed in the hotel.

Banquet & Events FAQs

Our hotel offers a range of versatile event spaces, including two grand ballrooms – the Victoria Ballroom and Golden Ballroom – and several meeting rooms including the Sentosa, Marina, Laguna, and Merlion I+II+III.

The Victoria Ballroom, spanning 704 sqm with a ceiling height of 4.5m and dimensions of 32m x 22m, can accommodate up to 600 delegates. It boasts a Victorian theme, pillar-less design, a built-in 21sqm LED screen, and two side projector screens. With 6 guest lifts plus 2 dedicated lifts for easy access, it is ideal for conferences, gala dinners and parties.

The Golden Ballroom is an exquisite event space of 704 sqm with a ceiling height of 4.5m and dimensions of 32m x 22m. It can host up to 600 guests. This pillar-less ballroom features a built-in 16sqm LED screen and two side projector screens, offering versatility for a wide range of events. With 6 guest lifts plus 2 dedicated lifts for easy access, it is ideal for conferences, gala dinners and parties.

The Sentosa Meeting Room, with a total space of 276 sqm, a ceiling height of 3.5m, and dimensions of 23m x 12m, can host up to 300 delegates. Equipped with a mini stage and a large built-in 11sqm LED screen, it is ideal for large meetings, conferences, and seminars.

The Laguna Meeting Room, covering 70sqm with a ceiling height of 3.5m and dimensions of 10m x 7m, can comfortably accommodate up to 40 delegates. It offers a cozy and well-lit atmosphere, perfect for intimate gatherings and small meetings.

The Marina Meeting Room is a 70sqm space with a ceiling height of 3.5m and dimensions of 12.6m x 5.6m. It can host up to 40 delegates, making it an ideal choice for smaller meetings or as a breakout room for larger events.

The Merlion Meeting Room, a spacious event space of 180sqm with a ceiling height of 4m and dimensions of 21.7m x 8.3m, can accommodate up to 120 delegates. It’s equipped with a large built-in 13sqm LED screen and can be divided into three smaller meeting rooms, offering flexibility for various event formats.

Absolutely. When combined, our Victoria Ballroom, Golden Ballroom, and other meeting rooms can cater to events of up to 1580 guests, providing great flexibility for your event planning.

Yes, several of our meeting rooms, including the Laguna and Merlion Meeting Rooms, feature large windows that allow plenty of natural light, creating a bright and welcoming atmosphere.

Please fill out the Request A Quote form on our Meeting & Events page with details about your proposed event. You can also chat with us live on our website to ask any questions.

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In accordance with the current EU data protection laws, please take a minute to reviwe the term & conditions for using our services. Our terms describe how we use data and the options available to you.

In accordance with the current EU data protection laws, please take a minute to reviwe the term & conditions for using our services. Our terms describe how we use data and the options available to you.

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