NIGHT DUTY MANAGER – Hotel Front Office (Night Shift)
Deadline Apply: 2025-11-21
Job Description
Fortuna Hotel Hanoi is seeking dynamic, customer-focused individuals to join our Front Office team. We are hiring for key role to enhance our night operations.
Job Requirements
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Proven experience in Front Office Management within a 4-star or 5-star Luxury Hotel environment.
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Expert proficiency in Property Management Software, particularly Opera PMS.
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Fluent in English (written and spoken) is mandatory.
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A third language (Japanese, Korean, or Chinese) is a significant advantage.
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Strong communication skills, ability to work under high pressure, and both independently and in a team.
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Dynamic, enthusiastic, and committed to excellent hospitality service.
Benefits
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Full-time, official Labor Contract with comprehensive rights and benefits as per Vietnam Labor Law.
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Attractive Salary based on experience and skills (negotiable).
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Language Allowance for proficiency in a third foreign language.
Apply Now! Join Fortuna Hotel Hanoi Team!
Interested candidates are invited to submit their application (CV) directly or via email/Zalo to the address below.
Contact Information:
Human Resources Department – Fortuna Hotel Hanoi
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Address: 6B Lang Ha Street, Ba Dinh District, Hanoi, Vietnam
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Phone: 0243 831 3333, Ext. 6444, 6445 / Hotline: 0905666978 / 0903 421 089
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Email: hr@fortuna.vn
Application
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Oversee and manage all aspects of Front Office operations during the night shift.
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Ensure strict adherence to all hotel policies, standards, and procedures.
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Handle guest issues and emergencies with professionalism and efficiency.
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Drive a seamless and secure overnight guest experience.

