Front Office Agent (FOA) / Hotel Receptionist
Front Office Agent (FOA) / Hotel Receptionist
Deadline Apply: 2025-11-21
Job Description
Fortuna Hotel Hanoi is seeking dynamic, customer-focused individuals to join our Front Office team. We are hiring for key role to enhance our guest experience.
Job Requirements
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Hardworking, enthusiastic, and a true team player.
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Fluent English (written and spoken); Third language (Japanese, Korean, Chinese) is a plus.
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Must be flexible to work morning, afternoon, and night shifts.
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Excellent interpersonal skills, high-pressure tolerance, and an energetic approach to work.
Benefits
- Full-time, official Labor Contract with comprehensive rights and benefits as per Vietnam Labor Law.
- Attractive Salary based on experience and skills (negotiable).
- Language Allowance for proficiency in a third foreign language.
Apply Now! Join Fortuna Hotel Hanoi Team!
Interested candidates are invited to submit their application (CV) directly or via email/Zalo to the address below.
Contact Information:
Human Resources Department – Fortuna Hotel Hanoi
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Address: 6B Lang Ha Street, Ba Dinh District, Hanoi, Vietnam
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Phone: 0243 831 3333, Ext. 6444, 6445 / Hotline: 0905666978 / 0903 421 089
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Email: hr@fortuna.vn
Application
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Deliver exceptional welcome and guidance services to all guests in the hotel lobby.
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Efficiently handle guest check-in/check-out, requests, and issue resolution.
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Maintain compliance with all departmental and Hotel operating procedures.